Please provide a short bio, which will be used on the official web page.

Mrs. Nelli Manukyan is an experienced financial education expert, reaching over 9 years of professional experience. She has served as a cornerstone in advancing financial literacy initiatives at the Central Bank of Armenia, contributing her expertise to numerous impactful projects.

Her roles have ranged from crafting innovative financial education methodologies to spearheading coaching programs tailored to enhance financial literacy among diverse demographics.

Throughout her tenure, Mrs. Manukyan has been instrumental in implementing transformative financial education programs in collaboration with the German Sparkassenstiftung Armenia (DSIK Armenia). She has led in designing and facilitating educational games aimed at bolstering financial acumen, including the Saving Game, Micro Business Game, and Farmer Business Game.

Beyond her prowess in financial education, Mrs. Manukyan is recognized as a dynamic business development expert and consultant with an impressive 12-year track record. Her expertise spans diverse domains such as corporate and SME business development, strategic planning, women's economic empowerment, and startup capacity building. She has also made significant contributions to adult learning methodologies, crafting educational materials and manuals that empower individuals in both business and financial realms.

Mrs. Manukyan's multifaceted experience encompasses various facets of business management, including change management, financial modeling, marketing research, and corporate social responsibility (CSR). Her collaborative approach has seen her engage with a wide spectrum of stakeholders, from corporate leaders and financial institutions to aspiring entrepreneurs and community advocates.

Describe a time when you helped someone improve their skills or knowledge significantly. What was your strategy?

There was a time when I helped a colleague improve their presentation skills. Although they were highly knowledgeable in their field, they struggled with public speaking and often appeared nervous and unstructured. My strategy combined structured practice, continuous feedback, and encouragement:

Breaking It Down – We first identified their key challenges: lack of confidence, poor structure, and over-reliance on slides.

Practice with Purpose – Instead of full presentations, we focused on rehearsing small sections to target specific areas for improvement.

Feedback Loop – After each practice round, I provided constructive feedback, emphasizing both strengths and areas for development.

Techniques for Confidence – We worked on breathing exercises, pacing, and storytelling techniques to make their delivery more engaging.

Real-World Application – I encouraged them to present in smaller, low-pressure settings to gradually build confidence before addressing larger audiences.

Over time, their confidence significantly improved, and they became a much more effective and engaging speaker. Seeing their progress was incredibly rewarding.

As a business trainer and consultant, I’ve also noticed that many aspiring entrepreneurs want to start a business but struggle to envision its future or define a clear business vision. By using targeted questioning techniques and future visualization exercises, I help participants clarify their goals and translate their vision into SMART (Specific, Measurable, Achievable, Relevant, Time-bound) objectives they can begin working on today.

What methods do you use to stay updated with the latest trends in business and consulting?

I apply coaching techniques and gamification methods in business training sessions, while continuously exploring new tools and approaches in adult education. I stay up to date by regularly attending training programs and also develop methodologies specifically designed for startup businesses.