Nation 2.0 Educational NGO

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Narek Jilavyan

Connected to CaseKey 2025 as Coach
  • narekrj@gmail.com
  • +374 41 000051
  • https://www.linkedin.com/in/narek-jilavyan-4566b815a

Questions

Coach at CaseKey 2025
Please provide a short bio, which will be used on the official web page.

As the Head of the Retail Products Unit at Byblos Bank Armenia CJSC, I bring a strong finance background, supported by a Master's degree in Economics from the American University of Armenia. In this role, me and my team are dedicated to developing innovative retail banking solutions that serve to a wide range of customer needs, using finance expertise to drive product strategy and elevate customer satisfaction.

I encourage an environment where growth, learning, and teamwork thrive. This approach not only reflects my personal values, but is also essential in driving business success and creating a positive, dynamic workplace atmosphere.

Describe a time when you helped someone improve their skills or knowledge significantly. What was your strategy?

Recently, an intern joined my team as part of her academic internship program, which complemented her research work. Throughout the internship, we focused on enhancing her competencies in two key areas:

Product & Industry Knowledge – Gaining a comprehensive understanding of the banking system, including retail products, operational procedures, and relevant legal frameworks.

Analytical & Professional Skills – Developing her capabilities in market research, data analysis and interpretation, report preparation, and business communication.

What methods do you use to stay updated with the latest trends in business and consulting?

To stay updated with the latest trends in business, I usually take online courses, read news and articles about recent trends, participate in events/webinars organized by various organizations (as well as university) and regularly keep networking with different partners, peers and colleagues.

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